The Decision Diamond: a simple and effective prioritisation technique
There are many way to prioritise what we should build next , a new product line or simply which direction to take a business.
Don’t focus on competitors & features focus on users & their needs
Look forward don’t look back.
Product catastrophe: The top four scenarios and how to deal with them
The four major reasons for catastrophe. Up the proverbial creek? Let me pass you a paddle.
Myths in Psychology and Product Design / UX
A series of articles debunking some common myths.
User research in B2B for Jobs to be Done (Jobs to be Done)
I’ve spent most of the last 15 years either conducting or commissioning UX and digital product research so it’s time I share my experience of JTBD research in an enterprise business to business (B2B) world.
The ‘Twix’ in ecommerce
The smartest ecommerce person I’ve ever met taught me about the Twix.
Psychology and Product Design: A framework to supercharge your app and website. A new book from me.
The book will be a practical guide to applying psychology to design better interactions and experiences. Coming late 2019.
How to do a UX Review: The Definitive Guide.
It’s three years since I wrote How to Do a UX Review on 24 ways. Since then I have done many more UX reviews for large organisations, growing companies and startups and learnt an awful lot. It’s time to share that knowledge.
Product Release Plan: A Free Template
A basic template offering three ways to show a product release plan. Ideal for sharing high level plans, user and business benefits to senior stakeholders.
User Experience vs Security: the great stand-off
Us product people have to walk the fine line between the two.