Understanding the difference can help you optimise your ecommerce store.
Many of the product teams I’ve coached over the years struggle to get useful, actionable feedback from stakeholders. The art of managing stakeholders is to know what to ask, how to ask and most importantly, when to ask.
A lightweight way to uncover user need.
It’s four years since I wrote How to Do a UX Review on 24 ways. Since then I have done many more UX reviews for large organisations, growing companies and startups and learnt an awful lot. It’s time to share that knowledge.
It’s with a heavy heart we say goodbye to Net magazine
The podcasts I have been on. Enjoy!
Develop a strategy to encourage customers to switch to your product.
A good product manager, designer, UXer, developer, project manager knows how a business makes its money.
There are many way to prioritise what we should build next , a new product line or simply which direction to take a business.
Look forward don’t look back.