The UI Plural(s) problem

We’ve all seen it, we’ve all used it, we’ve probably all been in the meeting when it was decided to do it.

Apps as Strategy – five years on

Our strategy is apps! Was the call of many an executive back when the app store was launched 5 years ago. In 2017 apps aren’t the safe bet they once seemed.

Stop designing filters and start designing search

I get asked a few times a year. What’s a good design pattern for search filters? I um, and I err, and I try and think of good ones. The problem being, filtering is an admission your search experience isn’t working.

Chat bot template

I find myself designing examples of chat bots quite a lot at the moment. To help the product team better understand the value of chat bots I often mock up example conversations that might occur. I use this template.