Coaching and Mentoring for Product Teams and Leaders
How I can help
I coach product teams and executive leadership who are feeling overwhelmed, over stretched or a little out of their depth.
I can help you build and manage teams, prioritise the customer and their needs in a complex market or organisation all with a focus on shipping great products users love.
I help you to
- Build the right things
- In the right order
- For the right reasons
I have 15 years of experience working with large organisations like eBay, Disney or Trainline as well as start-ups and high-growth, post series A businesses.
Get in touch and let’s chat about how I can help.
Working with me
Regular, unmetered support, advice and help
Fast, pragmatic advice and support exactly when you need it.
- A weekly call where we discuss challenges
- The rest of the week I support you and the team
Things you need to know
I work with three to four product teams at one time.
- No contracts, just a rolling monthly agreement you can end at any time
- Un-metered, ad-hoc support when you need it
- No set days or hours, just help when you need it
- I typically work with organisations for a few months, building capability, knowledge and confidence
- I specialise in complex organisations and complex products with challenging stakeholders as well growth-focused, post series A, start-ups.
- You also get to hang out with my very relaxed dog, Little Dude
Getting Started
Working with me is straight forward.
- Get in touch and we can chat over what you need and how I can help
- I’ll send you details on how it works and some details around the costs
- We can kick off working together either with a workshop (I have two) or a full review of your product, team or process, or just a big download of all the challenges you are facing
- We get on with it, I help you decide what to do or roll my sleeves up and help you do it
Things I can help with
- Shipping product
- Building the right things in the right order for the right reasons
- Shaping releases to quicker ship releases
- Product prioritisation and process
- Prioritising user needs and features based upon them
- Roadmap Planning
- Programme planning
- OKRs
- Kano and other planning methodologies
- Diagnosing problems from user experience symptoms
- Support in working with
- Developers / Designers / Researchers / UXers / Founders / VCs / CEO / Bosses / external agencies and dev companies
- Building Product Teams and a Product Management Organisation
- Team structures
- Product management by feature or user need
- Ongoing continuous improvement programmes
- A|B testing programmes
- Planning
- Executing
- Testing the right stuff
- Data gathering / analysis
- Project planning
- Clear project definitions / Scope
- Business case
- Stakeholder workshops / Stakeholder engagement
- Reviewing design work
- Frameworks for design critique
- Making good design choices
- Product Management and UX / User Research / Agile
- Innovation / new product launches
- Techniques / Process for idea generation
- Applying psychology to product design
- Jobs to be Done
- Planning Research
- Setting research objectives
- Develop a research approach
- Plan a programme of research
- The right of qual / quant & research techniques
- Hiring Product / UX people
- Job descriptions
- Finding candidates / avoiding recruitment agencies
- Interviewing
- Being there when something goes wrong and recovering quickly
- Help, advice, reassurance, support and access to my network of ace digital people