I came across Dave Mcnamee’s Principles for Professional Excellence 8 years ago.
If you have an employer or you work in client services they are a really helpful guide to getting on in your job.
- Create a portfolio of personal successes
- Get important things done
- Always seek out and expose truth and reality
- Take on only that which you can successfully complete
- Understand how your company makes money
- Understand how you contribute to your company’s (or client’s) success
- Do things to increase your capacity to contribute to your company’s or client’s success
- Maintain a positive balance in your value account with the organis(z)ation
- Always do what you say you will do
- Build strong working relationships with people
I wouldn’t say I’m expert in all of them, but they help me understand what I’m good at and what I need to work on. Reviewing the principles every few months helps me understand where I need to focus.
Number one, Keeping a portfolio of personal success, is a great thing to go and look at when you are having a bad day, it helps you remember that you are good at what you do. The rest are self explanatory.
I’ve found them to be an invaluable tool, I hope you do too. A big thanks to Dave for writing them.
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