Expectations into Agreements

Written by Joe Leech on Wednesday, 18 December, 2024 at 1:27 pm

Expectations into Agreements – listen to the audio here (27 minutes). (Listen at 1.5 speed as Steve is a slower talker).

Steve Chandler emphasizes that managing expectations can prevent disappointment, and creating clear agreements can elevate all your relationships.

If you find yourself using this audio clip, you can buy a copy for $10 direct from Steve’s website

Homework

1. Collect expectations, spend time in meetings, calls and interactions spotting expectations. Get better at expectation catching. Try this for a few weeks.
2. Once you get good at spotting expectations, it’s time to turn them into agreements. eg “I heard you say xxxx, shall we agree to…”
   • The more you do this, the more others around you will do the same
   • Share the audio clip to others to change behaviour across the organisation

Here’s some clips from me on this…