I ran a workshop and presented at Smashing Conference 18 – 19th March 2014.
What a wonderful conference it was.
My talk was entitled Psychology and the Perfect Design. Here’s a video of the talk.
I ran a workshop:
We’ll look at how people build models of the world around them. We’ll go right back to the basic psychology theories underpinning planning, decision making and perception. We’ll build from there on how users decide what to do in certain situations and why many websites fail because they don’t match the model the user has for how a task will work.