It’s four years since I wrote How to Do a UX Review on 24 ways. Since then I have done many more UX reviews for large organisations, growing companies and startups and learnt an awful lot. It’s time to share that knowledge.
I frequently run a power hour for start-up founders, project managers, and executives looking to supercharge their results. In meeting with these individuals, I recognized the need for the development of an ecommerce playbook that maximizes your opportunities with the users and customers that you already have.
Understanding the difference can lead to new, innovative ideas and dramatic improvements in performance.
The smartest ecommerce person I’ve ever met taught me about the Twix.
Only 1.5% of payments are via Apple / Android Pay. Usage is growing but not quickly.