Understanding the difference can lead to new, innovative ideas and dramatic improvements in performance.
Many of the product teams I’ve coached over the years struggle to get useful, actionable feedback from stakeholders. The art of managing stakeholders is to know what to ask, how to ask and most importantly, when to ask.
It’s four years since I wrote How to Do a UX Review on 24 ways. Since then I have done many more UX reviews for large organisations, growing companies and startups and learnt an awful lot. It’s time to share that knowledge.
Using the user centred, business friendly approach: Jobs to be Done.
Look forward don’t look back.
A no-nonsense guide for product teams. Read time is 6m.
The four major reasons for catastrophe. Up the proverbial creek? Let me pass you a paddle.
A basic template offering three ways to show a product release plan. Ideal for sharing high level plans, user and business benefits to senior stakeholders.
A series of three articles on designing better digital products across the full user lifecycle.
The biggest mistake I see amongst product design teams is a lack of a framework to make informed and sensible product decisions.