Using ethnography to improve user experience http://mrjoe.co/1tjpJ2w came across this excellent 2009 article from @almostexact on @cxpartners

Using ethnography to improve user experience http://mrjoe.co/1tjpJ2w came across this excellent 2009 article from @almostexact on @cxpartners

Using ethnography to improve user experience http://mrjoe.co/1tjpJ2w came across this excellent 2009 article from @almostexact on @cxpartners

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